The personal data collected through the website www.empire-sapphire.com, or voluntarily provided by the user through electronic forms and/or e-mail will be treated in accordance with the provisions of current regulations on the protection of personal data, in compliance with which the following information on the treatment is provided: Person responsible for the treatment: The entity responsible for the treatment of the data is the following
- Name: EMPIRE SAPPHIRE, S.L.
- NIF: B70600358
- Address: Calle Robustino Pérez del Río, 13 BA 11 - 15930 Boiro (A Coruña)
PURPOSE OF THE DATA
The Owner collects certain personal data that are voluntarily entered by users in the various forms ("Contact", "Login", "My Account", "Delivery Address" and "Opinions") that exist on the website www.empire-sapphire.com. The data is used for the following purposes:
- To manage the requests for information, contact or resolution of incidents made by users through the means of contact published on the website ("Contact").
- Manage users' profiles, orders, returns, addresses, wish lists and discount vouchers ("Login" and "My Account")
- Manage the comments published and/or shared by the users of the website ("Opinions").
In summary, customer data will be used for the purpose of carrying out the contracted services, maintaining the contractual relationship and monitoring it. To manage, process and respond to requests, applications, incidents, complaints, claims or queries from the user.
The user's data related to the fulfilment of the contractual relationship will be kept for these purposes for as long as the contract is in force, and even if later, for as long as required by the applicable legislation and until the eventual responsibilities derived from the contract are prescribed.
Regarding the sending of commercial communications, EMPIRE SAPPHIRE will process the user's data, until the user opposes it.
However, EMPIRE SAPPHIRE may carry out periodic checks to verify this fact, adopting the appropriate due diligence measures, in accordance with data protection regulations.
MANDATORY NATURE OF THE DATA
Required fields are identified as such by the use of an asterisk (*) or by the express indication of their necessity (required). If the mandatory fields are not filled in, it would not be possible to manage the request sent or the order of the users.
RIGHTS OF ACCESS, RECTIFICATION, CANCELLATION AND OPPOSITION
The interested parties can exercise their rights of access, rectification, cancellation and opposition, and revoke the consent given in each case for the treatment and/or transfer of their data, at any time by requesting it by mail to the owner, at the following address: Calle Robustino Pérez del Río, 13 BA 11 - 15930 Boiro (A Coruña) or by sending an e-mail to the following address firstname.lastname@example.org. In any case, the request must be accompanied by a copy of the official document that proves the identity of the owner of the data.
- Financial entities
- Providers of services related to customer care.
- Suppliers and collaborators of services related to advertising and marketing.
SOCIAL NETWORKS: FACEBOOK
In this website we have integrated the Facebook pixel. The functions that we use from that pixel are the following:
- Facebook Connect (study of login data to display ads based on the user's Facebook interests)
- Facebook Custom Audience (study of access data for advertising purposes aimed at third parties)
- Facebook Pixel Remarketing (analysis of login data on product pages in order to display ads based on preferences on Facebook)
- Events: orders and purchases
When you access www.empire-sapphire.com the Facebook Pixel automatically sets a cookie. This cookie automatically sets a pseudonymous cookie ID and the pages you visit to enable the features explained above.
SOCIAL NETWORKS: TWITTER
In this website we have integrated the Twitter pixel, with the aim of measuring what happens after users view our ads on Twitter. When accessing www.empire-sapphire.com the Twitter Pixel automatically sets different cookies with which it identifies the user.
It is a display advertising tool. It optimizes the advertising and the ads that we show to the users, based on their browsing behavior through this website. Some of the data analyzed by Oniad for further analysis and execution of later campaigns are, for example: number of visits to the web, products seen, searches, etc...
You can learn more about Oniad's Advertising Policy here
DATA RETENTION PERIOD
The data will be kept for the time necessary to respond to the request made by the user. Subsequently, the data may be kept for up to 5 years.
The owner assures the absolute confidentiality and privacy of the personal data processed, adopting for this purpose the security measures, of a technical and/or organizational nature, necessary to avoid the alteration, loss, treatment or unauthorized access to the data, thus guaranteeing the security of the same. The owner will not be responsible in any case for the incidents that may arise around the personal data when they are derived either from an attack or unauthorized access to the systems in such a way that it is impossible to detect by the security measures implemented.
VERACITY OF DATA
The users are responsible for the veracity of the data provided, committing themselves not to introduce false data and to proceed to modify them if necessary.