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  1. Home
  2. Privacy policy

Privacy policy

GENERAL INFORMATION

Information to the user of the existence of a file and request for consent for the automated processing of data In relation to personal data provided by interested parties in the forms provided on the website www.empire-sapphire.com, it is reported that it complies strictly with current regulations on protection of personal data and that the data provided, if any, will be included in a file responsibility of EMPIRE SAPPHIRE, SL (hereinafter, the Owner or Editor) for its treatment according to the purposes described in this Privacy Policy and in the forms enabled in each case, giving the consent for such treatment by accepting this privacy policy or by sending information by any of the means provided on the website.

The personal data collected through the website www.empire-sapphire.com, or voluntarily provided by the user through electronic forms and/or e-mail will be treated in accordance with the provisions of current regulations on the protection of personal data, in compliance with which the following information on the treatment is provided: Person responsible for the treatment: The entity responsible for the treatment of the data is the following

  • Name: EMPIRE SAPPHIRE, S.L.
  • NIF: B70600358
  • Address: Calle Robustino Pérez del Río, 13 BA 11 - 15930 Boiro (A Coruña)

PURPOSE OF THE DATA

The Owner collects certain personal data that are voluntarily entered by users in the various forms ("Contact", "Login", "My Account", "Delivery Address" and "Opinions") that exist on the website www.empire-sapphire.com. The data is used for the following purposes:

  • To manage the requests for information, contact or resolution of incidents made by users through the means of contact published on the website ("Contact").
  • Manage users' profiles, orders, returns, addresses, wish lists and discount vouchers ("Login" and "My Account")
  • Manage the comments published and/or shared by the users of the website ("Opinions").

In summary, customer data will be used for the purpose of carrying out the contracted services, maintaining the contractual relationship and monitoring it. To manage, process and respond to requests, applications, incidents, complaints, claims or queries from the user.

The user's data related to the fulfilment of the contractual relationship will be kept for these purposes for as long as the contract is in force, and even if later, for as long as required by the applicable legislation and until the eventual responsibilities derived from the contract are prescribed.

Regarding the sending of commercial communications, EMPIRE SAPPHIRE will process the user's data, until the user opposes it.

In case the user provides data from third parties, he declares to have the consent of these, and undertakes to transfer the information contained in the privacy policy exempting EMPIRE SAPPHIRE from any responsibility in this regard.

However, EMPIRE SAPPHIRE may carry out periodic checks to verify this fact, adopting the appropriate due diligence measures, in accordance with data protection regulations.

MANDATORY NATURE OF THE DATA

Required fields are identified as such by the use of an asterisk (*) or by the express indication of their necessity (required). If the mandatory fields are not filled in, it would not be possible to manage the request sent or the order of the users.

RIGHTS OF ACCESS, RECTIFICATION, CANCELLATION AND OPPOSITION

The interested parties can exercise their rights of access, rectification, cancellation and opposition, and revoke the consent given in each case for the treatment and/or transfer of their data, at any time by requesting it by mail to the owner, at the following address: Calle Robustino Pérez del Río, 13 BA 11 - 15930 Boiro (A Coruña) or by sending an e-mail to the following address info@empire-sapphire.com. In any case, the request must be accompanied by a copy of the official document that proves the identity of the owner of the data.

DATA TRANSFER

The communication of the data is linked to the very purpose for which the data have been entered and therefore related to the free and legitimate acceptance of the legal relationship between the interested parties and the owner, whose development, fulfilment and control necessarily imply the connection of the data and include the necessary transmission of the same. By accepting this privacy policy, the interested parties declare that they have been informed and consent, without reservation, to the communication of their data in the terms indicated in this clause. The interested parties may revoke the consent given as indicated in this policy.

In order to comply with the purposes described in this Privacy Policy, we transfer certain user data to third parties that provide us with services that we offer to our customers:

  • Financial entities
  • Providers of services related to customer care.
  • Suppliers and collaborators of services related to advertising and marketing.

Users must refrain from providing personal data of other persons, unless they are expressly authorized by them to provide such data and have previously informed them of the conditions applicable to the processing of their data in accordance with the provisions of this Privacy Policy. The owner may, at any time, contact the users so that they can prove the existence and content of the aforementioned authorizations.

SOCIAL NETWORKS: FACEBOOK

In this website we have integrated the Facebook pixel. The functions that we use from that pixel are the following:

  • Facebook Connect (study of login data to display ads based on the user's Facebook interests)
  • Facebook Custom Audience (study of access data for advertising purposes aimed at third parties)
  • Facebook Pixel Remarketing (analysis of login data on product pages in order to display ads based on preferences on Facebook)
  • Events: orders and purchases

When you access www.empire-sapphire.com the Facebook Pixel automatically sets a cookie. This cookie automatically sets a pseudonymous cookie ID and the pages you visit to enable the features explained above.

Data collected in this context will be deleted once Facebook services are no longer used for their intended purpose and at the end of their use. You can read more about Facebook's Privacy Policy here

SOCIAL NETWORKS: TWITTER

In this website we have integrated the Twitter pixel, with the aim of measuring what happens after users view our ads on Twitter. When accessing www.empire-sapphire.com the Twitter Pixel automatically sets different cookies with which it identifies the user.

Data collected in this context will be deleted once the Twitter services are no longer used for the intended purpose and at the end of their use. You can read more about Twitter's Privacy Policy here

ONIAD

It is a display advertising tool. It optimizes the advertising and the ads that we show to the users, based on their browsing behavior through this website. Some of the data analyzed by Oniad for further analysis and execution of later campaigns are, for example: number of visits to the web, products seen, searches, etc...

You can learn more about Oniad's Advertising Policy here

DATA RETENTION PERIOD

The data will be kept for the time necessary to respond to the request made by the user. Subsequently, the data may be kept for up to 5 years.

SECURITY

The owner assures the absolute confidentiality and privacy of the personal data processed, adopting for this purpose the security measures, of a technical and/or organizational nature, necessary to avoid the alteration, loss, treatment or unauthorized access to the data, thus guaranteeing the security of the same. The owner will not be responsible in any case for the incidents that may arise around the personal data when they are derived either from an attack or unauthorized access to the systems in such a way that it is impossible to detect by the security measures implemented.

COOKIES

The Publisher only uses, where appropriate, cookies to effect the exchange of data through electronic communication networks, or when these are strictly necessary for the provision of a functionality, which forms part of an information society service, expressly requested by the user. In the event that the use of cookies does not fulfil any of the indicated purposes, The Publisher will request the user's informed consent for the use of such data storage and retrieval devices on his/her computer (e.g. via a pop-up window or via a layered information system). The cookies used do not contain any personal information identifying the user. In any case, the user can configure his browser so that no cookies are installed or to receive a warning on screen each time a cookie is installed, being able to decide at any time if he wants to accept it or not. To know the installation and management policy of data storage and recovery devices in terminal equipment of the website, please consult the Cookie Policy.

VERACITY OF DATA

The users are responsible for the veracity of the data provided, committing themselves not to introduce false data and to proceed to modify them if necessary.

881 887 292

639 472 378

info@empire-sapphire.com

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